Customer Service and Sales
Welcome to the customer service and sales course for the swimming pool and spa industry. This course covers essential skills in customer engagement, relationship building, and boosting sales in a retail environment.
Course curriculum
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1
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1. Welcome to the course
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2. Product and service knowledge
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3. Customer service skills
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4. Legislation, regulations, and procedures
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5. Time management
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6. Next steps
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$249.00
$249.00Introduction to the swimming pool and spa industry (AU & NZ)
The course covers foundational information for those new to the swimming pool and spa industry or those wanting a refresher on the fundamentals of the industry.
Recognition of Prior Learning
This course aligns with key components of the SIR30216 Certificate III in Retail and can contribute to your RPL evidence portfolio.
